Terms of User Registration

The Terms of User Registration, the Special Terms to General Terms and Conditions of Sale, the Special Terms regarding Third-Party Application and Interface, the Terms of Use, the General Terms and Conditions of Sale, the Privacy policy and the Website Privacy policy (collectively the “T&Cs”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“Customer” or “you”) and Shimadzu (Asia Pacific) Pte Ltd (“SAP” or “We” or “Provider”), concerning your access to and use of this website (the “Site”). By access and use of this Site, you hereby agree and affirm acceptance of this T&Cs:

1. User Registration

(a) Registration

For use of this Site, you shall first agree to the T&Cs and apply for registration following the method specified by us. The registration shall be deemed complete on approval by us.

(b) Non-approval

We may not approve an application for registration in cases in which it is determined that the application for registration has met any of the criteria listed below, and we shall not be obliged to disclose the reason for the non-approval.

(i) In the case that false matters are reported in the application for registration.

(ii) In the case that the application for registration is from a party who has violated the T&Cs.

(iii) In the case that we otherwise deem the application for registration to be inappropriate.


2.  User ID and Password Management

(a) Management

You shall manage appropriately the user ID and password for this Site at your own risk. You may not transfer, lend or otherwise share the user ID and password to a third party under any circumstances. If the combination of user ID and password matches the registered information when logged in, we shall consider the Site to be used by the user who has registered that user ID.

(b) Liability

We shall not be liable for any damages or losses caused by the use of the user ID and password by a third party, unless due to intentional or gross negligence by us.


3. Prohibited Items

Customer must not execute the following when using this Site.

(i) Customer will not use the Site in a manner that could reasonably be expected to interfere with or disrupt the integrity, security or performance of the Site.

(ii) Customer will not destroy or disrupt the functions or operations of Provider, other users, or other third-party servers or networks.

(iii) Except as expressly stated in this T&Cs, Customer will not modify, reproduce, adapt or translate any portion of the Site or create derivative works based upon Site.

(iv) Customer will not reverse engineer, disassemble, decompile or otherwise attempt to derive source code from the Site or otherwise reduce the Site to human-readable form.

(v) Customer will not impersonate another user. Customer will not preform acts relating to unauthorized access or attempting unauthorized access.

(vi) Customer will not perform acts that cause disadvantage, damage, or discomfort to other users of this Site or other third parties.

(vii) Customer will not violate laws and regulations or public order and morals, or commit an act relating to criminal offenses. Customer will not infringe intellectual property rights.

(viii) Customer will not perform acts other than those stated above that Provider deems inappropriate.


4. Suspension of Access

(a) Suspension of Access

Provider may temporarily suspend Customer's access to the Site if Provider reasonably determines that (i) there is a threat, attack, or security risk on or to the Site, (ii) there are difficulties in the provision of the service of the Site due to an accident or force majeure such as earthquake, lightning strike, fire, power outage, natural disaster, or network connection or server issues, or (iii) Customer is using the Site contrary to the terms of this Agreement.

(b) Effect of Suspension

Provider shall use commercially reasonable efforts to provide written notice of any such suspension to Customer. Provider will have no liability for any damage, liabilities, losses (including any loss of data or profits), or any other consequences that Customer may incur as a result of a suspension of the Site pursuant to this Section 4 (Suspension of Access).


5. Usage Restrictions and Deregistration, and Withdrawal

(a) Usage Restrictions and Deregistration

Provider retains the right to restrict the use by Customer of all or part of the Site or cancel the Customer’s registration as a user without prior notice in the case that Customer meets any of the following criteria

(i) In the case that any terms of this T&Cs are violated.

(ii) In the case of false information among the registered items.

(iii) In the case of a default in payment obligations arising from the use of this Site or from transactions with us or our distributors.

(iv) In the case of a failure to respond to contact from us within a certain period of time.

(v) In the case that a certain period of time has elapsed since the last use of this Site.

(vi) In cases in which we otherwise deem that the use of this Site is inappropriate


(b) Effect of Usage Restrictions and Deregistration

Provider shall use commercially reasonable efforts to provide written notice of any such usage restriction or deregistration to Customer. Provider will have no liability for any damage, liabilities, losses (including any loss of data or profits), or any other consequences that Customer may incur as a result of a usage restriction or deregistration pursuant to this Section 5 (Usage Restrictions and Deregistration, and Withdrawal).


(c) Withdrawal

Customer is able to withdraw from the registration for this Site by following the withdrawal procedure specified by Provider.


6. Modifications of T&Cs

With regard to this Site, in addition to this T&Cs, we may make supplemental terms. Such supplemental terms shall form part of this T&Cs regardless of designation. We reserve the right, in our sole discretion, to make changes or modifications to this T&Cs at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this T&Cs and you waive any right to receive specific notice of each such change. You will be deemed to have been made aware of and to have accepted, the changes in any revised T&Cs by your continued access or use of this App after the date such revised T&Cs are posted. If any of this T&Cs shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Special Terms to General Terms and Conditions of Sale

If any provision contained in this Special Terms to General Terms and Conditions of Sale conflicts with any provision in the General Terms and Conditions of Sale, the provision of the former shall govern and control over the provision of the latter to the extent of such conflict.

1. Time of Formation of Contract

You may only use the payment method(s) that we have specified on the checkout form of the Site.


2. Payment Method

Your order is an offer to us to buy the Product(s) in your order. When you place an order to purchase a Product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the Product(s) ordered. We only accept your offer, and conclude the contract of sale for a Product ordered by you, when the Product is dispatched to you.


3. Cancellation and Return

After we receive your order (i.e. offer to buy), regardless of accept by us of your offer, you will no longer be eligible to revoke or cancel it and won’t be able to receive a refund of any payment you might have made.

After the Product(s) have been shipped, returns for your convenience will not be accepted under any circumstances. For defective products, please refer to the provisions of the General Terms and Conditions of Sale.

If you have special circumstances that require you to revoke or cancel your order, please contact the helpdesk.


Special Terms regarding Third-Party Application and Interface

In some cases, the applications or user interfaces you encounter while on our Site are managed by third parties, who may require that you provide your personal information.

We are not responsible for the privacy practices of these third-party services or applications. We recommend carefully reviewing the user terms and privacy statement of each third-party service, website, and/or application, including but not limited to the following terms and conditions, prior to use.

1. Stripe

Stripe Services Agreement: https://stripe.com/en-sg/ssa



By use of this website (this “Site”), you hereby agree and affirm acceptance of the following terms and conditions, and your compliance with  these Terms of Use is a condition to your use of this Site:

1. Use of Materials on the Site

(a) All content and materials available on this Site, including but not limited to logos, images, audio, code, product information, and analytical research, are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws, and all rights therein are reserved by Shimadzu Corporation and its affiliates, subsidiaries, partners and licensors, including but not limited to Shimadzu (Asia Pacific) Pte Ltd (“SAP”). Except as expressly authorized by SAP in writing, you agree not to sell, license, rent, modify, distribute, copy, download, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content.

(b) You may not use contact information provided on the Site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the Site or to surreptitiously intercept any system, data or personal information from the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. SAP reserves the right, in its sole discretion, to limit or terminate your access to or use of the Site at any time, with or without notice. Termination of your access or use will not waive or affect any other right or relief to which SAP may be entitled at law or in equity.

(c) Notwithstanding the above, you may print or download one copy of the materials or content on this Site on any single computer for your non-commercial use, provided you keep intact all copyright and other proprietary notices. Systematic retrieval of data or other content from this Site to create or compile, directly or indirectly, a collection, compilation, database or directory without the prior written permission from SAP is prohibited.

(d) All of the information provided related to SAP products and applications on this Site is listed for the purpose of public reference. However, specific listings may vary, and are also subject to change for reasons of improvement or update without notice and at SAP’s sole discretion.

(e) You agree to use this Site for legal purposes only and you agree to comply fully with all applicable laws, rules and regulations.

(f) Part of this Site requires using cookies to further develop information and services it provides and improve usability. In some cases, the Site may not function normally on certain types of devices or with certain settings.

2. Accuracy, Completeness and Timeliness of Information on the Site

SAP is not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk. SAP neither warrants nor represents that your use of this Site will not infringe rights of third parties not affiliated with SAP. This Site may contain certain historical information. Historical information is not necessarily current nor accurate and is provided for your reference only. SAP reserves the right to modify the content of this Site at any time, but SAP has no obligation to update any information on this Site. You agree that it is your responsibility to monitor changes to this Site.

3. Materials You Submit

(a) You acknowledge that you are responsible for any material you may submit to or via this Site, including the confidentiality, legality, reliability, appropriateness, originality and copyright of any such material. You may not upload to, distribute or otherwise publish through the Site any content that (i) is confidential, proprietary, false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of “spam.” You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content.

(b) If you do submit material to or via this Site, you grant SAP, and its parent and affiliates, an unrestricted, non-exclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such material throughout the world in any media. You further agree that SAP, and its parent and affiliates, are free to use any ideas, feedback, concepts, know-how that you provide to SAP.

4. Trademarks and Copyrights

Trademarks, logos, graphics and service marks displayed on this Site (“Trademarks”) are registered and unregistered trademarks of SAP, its licensors or content providers, or other third parties. This Site and all of its content are protected under the copyright laws of the United States and other applicable countries. Use, reproduction, copying or redistribution of Trademarks, without the prior written permission of SAP, is prohibited.

5. Limitation of Liability

In no event, except by willful or intentional actions of their respective own employees, shall SAP, its parent, affiliates or third-party content providers be liable for any special, punitive, incidental, direct, indirect, exemplary, consequential or other damages arising out of or in any way related to the use, inability to use or the results of use of, operation of, maintenance and support for, or unauthorized access to this Site, any website links from this Site or any record or data therein. This disclaimer applies, without limitation, to i) any damages or injury arising from lost profits, lost data, loss of reputation or business interruption, ii) any damages or injury arising from any failure of performance, omission error, interruption, defects or delay in operation or transmission, computer virus, communication-line failure, network or system outage, and iii) any damages or injury arising from hacking, tampering, data theft or data leakage.

6. Indemnification and Disclaimer

(a) You agree to indemnify SAP, its officers, directors, employees, agents, parents and affiliates, licensors, suppliers and any third party information providers to this site and hold SAP and its officers, directors, employees, agents, parents and affiliates, licensors, suppliers and any third party information providers harmless from any claims, liability, loss, or expense, including reasonable attorneys’ fees and cost of suit, with respect to any claim asserted by any third party against SAP, its officers, directors, employees, agents, parents and affiliates, licensors, suppliers that arises out of the use of this Site.

(b) Your use of this Site is at your sole risk. This Site and any information products, services, content or materials contained thereon are provided on an “AS AVAILABLE” basis and are “AS IS” without any expressed or implied warranties or conditions of any kind, including but not limited to the implied warranties of merchantability and fitness for a particular purpose and any warranties that materials on the site are non-infringing or that the site will be uninterrupted, error-free, secure, or virus-free.

7. Links to Other Websites

Links to third party websites on this site are provided solely for your convenience. If you choose to use these links, you will leave the SAP site and thus you are doing so entirely at your risk. SAP is not responsible for, nor does it endorse or make any representation about any third-party websites or any information, software or other products or materials found there or any results that may be obtained from using them. You further understand that SAP cannot and does not guarantee that any files for downloading are free from infection or from viruses that manifest contaminating or destructive properties. It is your responsibility to implement sufficient safeguards to satisfy your particular requirements for input/output data and information integrity.

8. Miscellaneous

(a) The rights and obligations of the parties hereto shall be governed and construed in accordance with the laws of the Singapore, without reference to its choice of law provisions.

(b) Nothing on this Site should be construed as providing advice of any sort, including for legal or financial purposes.

(c) These Terms of Use constitute the whole legal agreement between you and SAP with regard to your use of this Site. No modification or attempted modification of these Terms of Use by you shall be binding on SAP unless in writing and mutually executed by authorized representatives of you and SAP.

(d) Please contact SAP if you are interested in using any of the content or materials on this Site in a manner prohibited by this notice.



1.      Applicability and Acceptance of Terms

1.1     Legally Binding Contract. These General Terms and Conditions of Sale (the “Terms”) shall apply to all quotes concerning the purchase of products and services (collectively the “Product(s)”) from Shimadzu (Asia Pacific) Pte Ltd or Shimadzu Singapore Pte Ltd (hereinafter both referred to as “SAP” for the purpose of these Terms) and form part of the contract (the “Contract”) between Buyer and SAP.  Unless otherwise agreed to in a valid written and mutually executed Contract between Buyer and SAP, Buyer agrees to be bound by the Contract for any purchase or transfer of Products from SAP (including any authorized distributor of SAP).  "Buyer" means the person, firm or company whose purchase order has been accepted by SAP.

1.2     Order of Precedence. It is expressly agreed that these conditions shall override any terms or conditions stipulated, incorporated or referred to by the Buyer in its purchase order or elsewhere.  If any conditions within the Contract conflict with each other, the following precedence shall apply: (a) the quote; (b) any written, mutually executed supplementary terms; (c) these Terms.

1.3     Non-Binding Description. Unless otherwise expressly agreed in writing by SAP, the descriptions and illustrations contained in catalogues, price lists and other leaflets or descriptive matter belonging to SAP are intended merely to present a general idea of the Products described therein and none of these shall form part of the contract and no report, representation or statement made by any representative of SAP not contained herein shall be binding on SAP.

2.      Effect of the Terms

These Terms shall take effect upon acceptance of Buyer’s order by SAP.

3.      Product Terms

3.1     Specifications. The specifications set forth in Product-related sales literature or the quote are not guaranteed unless separately certified in writing between Buyer and SAP.

3.2     Permits and Inspections. Buyer shall at its own expense apply for and obtain any permits and inspections required for the installation and/or use of the Products.

4.      Prices

SAP reserves the right to change its prices at any time without notice.  Prices are subject to revision when interruption, engineering changes or changes in quantity or quality are caused or requested by Buyer.  The quoted prices do not include any taxes (including GST), duties, levies or other government fees that may apply to Buyer’s order.  If they apply, it shall be Buyer’s responsibility to pay them.  If SAP pay them, SAP will add them to the invoice.  Buyer are also responsible for standard delivery, handling, installation and commissioning charges unless otherwise mutually agreed between the parties.

5.      Payment

5.1     Payment Terms. All payments due under the Contract shall be net thirty (30) days from date of the invoice unless otherwise specifically stated on the quote, and shall be made by check or wire transfer.  When deliveries are spread over a period, each delivery shall be invoiced when dispatched and each invoice shall be treated as a separate account and payable accordingly.  Failure on the part of the Buyer to make any payment for the partial delivery shall entitle SAP, without liability, damages, fees or penalty, to refuse to deliver the balance of the order or cancel any undelivered portion of the Products.

5.2     Late Payment Interest. Payments made beyond the terms as determined by Section 5.1 shall be subject to simple interest of 1.5% per month on the outstanding balance.

5.3     Rights to Effect Payment. If (i) Buyer fails or threatens to fail to make advance payment stated on the quote, or (ii) SAP reasonably determines that any payment will be delinquent, SAP shall have the right, at SAP’s sole discretion, to cancel the Contract, refuse to make further deliveries, or declare immediately due and payable all unpaid amounts for Products.  Buyer may not move, sell, or otherwise transfer any Product until payment is made in full to SAP.

6.      Delivery Postponement due to Buyer’s Convenience

6.1    Delivery Postponement due to Buyer’s Convenience. In the case that Buyer asks for postponement of delivery, installation or commissioning of the Product(s) for convenience, Buyer shall pay all or part of remaining amount of the Contract price in cash within 30 days after the initial delivery, installation or commissioning deadline regardless of the initial payment terms, if SAP requires Buyer to do so.  In such a case, Buyer may ask SAP to store the Product(s) separating from other products in possession of SAP, or SAP may at its discretion arrange for the storage of the Product(s).  In either case, SAP shall be entitled to charge Buyer for the storing expenses (including insurance cost) to be rationally calculated.  If the Contract is cancelled after being postponed, it shall not preclude SAP from imposing the cancellation charge on Buyer in accordance with Section 8.1.


6.2  Expiry of Installation Obligation. Regardless of whether installation and commissioning of the Product(s) is carried out by SAP itself or a third party designated by SAP, this obligation for installation and commissioning is only valid for 12 months from the date of shipment("Expiry"). This obligation for installation and commissioning shall cease upon the Expiry. For the avoidance of doubt, if there is any delay or non-completion of installation and commissioning arising from any event or situation which is beyond the control of SAP or its designated third party, which includes event or situation where the installation site is not ready, shut down of unit where the Product(s) is to be supplied or installed, non-availability of authorized personnel for instrument operation, SAP and its designated third party shall have no obligation to conduct installation and commissioning upon the Expiry.

7.      Shipment and Delivery

7.1     Packaging. The cost of packaging for shipments is included in the quoted price unless otherwise provided or special packaging is specified or necessary.

7.2     Shipment Terms. For domestic shipments, all shipments, unless otherwise agreed in writing, shall be Ex Works (“EXW") SAP’s designated facilities.  For international shipments, all shipments, unless otherwise agreed in writing, shall be FOB SAP’s designated seaport/airport.

7.3     Title and Risk of Loss. SAP's obligation to effect shipment of any Product purchased by Buyer shall be fully discharged, and beneficial ownership, legal title and all risk of loss or damage shall pass to Buyer when the Product is made available for shipment to a carrier at the designated EXW or FOB location.

7.4     Investigation and Notice of Damage. If shipped FOB Destination, upon arrival Buyer shall be entitled to conduct a reasonable investigation of the Product(s) purchased by it, but all claims for losses due to loss or damage to Product(s) while in transit shall be waived unless made immediately in writing by Buyer to SAP, but not more than thirty (30) days after arrival.  If Buyer shall fail or refuse to accept delivery of any of the Product(s) for unverifiable claims for loss or damage to Product(s) occurring while in transit, all sums paid on deposit shall be retained by SAP as liquidated damages, provided, however, that SAP may recover in full its actual damage from Buyer in the event that actual damages exceed the amount retained as liquidated damages.  All claims for damage or loss of insured shipments shall be immediately communicated to SAP.  Buyer shall also immediately notify delivering carrier of loss or damage to the shipment and SAP will reasonably cooperate with Buyer in the adjustment of all claims.  Buyer agrees to permit SAP or an SAP representative to inspect damaged Products at SAP’s convenience during normal business hours.

7.5     Shipping or Delivery Date. The scheduled shipping or delivery date is SAP's best estimate of the time the Product order will be shipped and SAP assumes no liability for loss, general damages, or special or consequential damages due to delays.

8.      Termination

8.1     Termination by Buyer. Upon any termination or cancellation of the Contract by Buyer (without good cause attributable to SAP), whether in whole or in part, Buyer agrees to promptly pay SAP a cancellation charge of thirty-five percent (35%) of the total amount of the Contract.  If such termination or cancellation occurs after shipment, a one hundred percent (100%) cancellation charge shall be imposed on Buyer.

If SAP makes default in or commit a breach of any of its obligations under the Contract, and does not cure the default or breach within thirty (30) days period from receipt of notice from Buyer specifying such default or breach, Buyer shall have the right forthwith to terminate the Contract and upon written notice of such termination being posted to the SAP's last known address the Contract shall be deemed to have been terminated but without prejudice to any claim or right which Buyer may otherwise make or exercise.

8.2     Termination by SAP. If the Buyer makes default in or commit a breach of any of its obligations under the Contract or if any distress or execution shall be levied upon the Purchaser's property or assets, or if the Buyer shall make or offer to make any arrangement or composition with creditors, or commit any act of bankruptcy, or if any petition or receiving order in bankruptcy shall be presented or made against it, or if the Buyer is a limited company and any resolution or petition to wind up such company's business (other than for the purpose of amalgamation or reconstruction) shall be passed or presented, or if a receiver of such company's undertaking properly or assets or any part thereof shall be appointed, SAP shall have the right forthwith to terminate the Contract and upon written notice of such termination being posted to the Buyer's last known address the Contract shall be deemed to have been terminated but without prejudice to any claim or right which SAP may otherwise make or exercise. The cancellation charge specified in the Section 8.1 above shall also apply to the termination pursuant to this Section 8.2.

9.      Patents

SAP shall defend and indemnify Buyer against patent infringing damages finally awarded in any legal action brought by a third party against Buyer directly arising from a Product directly infringing against any Singapore patent and/or intellectual property rights.  This indemnity shall only apply (a) to claim or claims covering solely the Product itself; (b) if Buyer notifies SAP promptly in writing and gives SAP authority to defend; (c) if Buyer provides information and assistance for the defense of same; (d) if the claims did not arise based on Buyer’s failure to comply with the Contract or to acquire any additional intellectual property rights related to the use of the Product; (e) if the claim does not relate to any use of any Product sold hereunder in any process or in conjunction with any other Product; (f) if the claim does not relate to any Product manufactured to Buyer's design or any Product having a design arising from SAP's compliance with Buyer's specifications; (g) if claims are related to Buyer’s resale of the Product or to modifications made by Buyer or at Buyer’s direction; or (h) if claims are related to products originating from third parties.  In the event the Product identified in such suit is held to constitute Infringement and the use of said Product is enjoined, SAP shall, at its own option and at its own expense, either:

Procure for Buyer the right to continue using said Product,

replace the same with a non-infringing Product,

modify the Product so it becomes non-infringing, or

remove the Product and refund its purchase price.

The foregoing sets forth the entire liability of SAP for patent and/or intellectual property right infringement by a Product.  If any suit or proceeding is brought against SAP based on claims that the Product supplied by SAP in compliance with Buyer's specifications directly infringe any fully issued Singapore patent and/or intellectual property right, then the patent indemnity obligations herein stated with respect to SAP shall reciprocally apply with respect to Buyer.

10.    Warranty

10.1   Product Warranty. Subject to the exceptions and upon the conditions stated below, SAP warrants that Product(s) sold under the Contract, excluding Consumables, shall be free from defects in workmanship and materials for a period of eighteen (18) months from the date of shipment from SAP, or alternatively, a period of twelve (12) months from the date of installation of the Product(s), whichever expires earlier (the “Warranty Period” and the "Warranty").  If any such Product should prove to be defective within the Warranty Period, Seller's sole liability, and Buyer's sole and exclusive remedy, shall be, at Seller’s option, (1) to correct or repair the defect, or (2) to replace the defective Instrument or portions thereof with equivalent product or (3) to refund the purchase price.

10.2   Warranty Exceptions. The exceptions and conditions to this Warranty are as follows:

a.  These Warranty and Consumables Warranty (as sated below) are valid only to the extent the Product and consumables are operated under normal and proper (residual) use and conditions and have not been damaged as a result of accident, misuse, abuse, or modification of the Product or consumables.


b.  Consumables provided under the Contract are not included in this Warranty but are instead subject to the following Consumables Warranty: SAP warrants that Consumables provided with or under the Contract, except those specifically exempted, will be free from defects in materials and workmanship for ninety (90) days from the date of acceptance by Buyer (the “Consumables Warranty”).  During the Consumable Warranty period.


c.  SAP makes no warranty with respect to Products, components or accessories not manufactured by Shimadzu.  In the event of defect in any such Product, component or accessory, SAP will give reasonable assistance to Buyer in obtaining from the respective manufacturer whatever adjustment is authorized by the manufacturer's own warranty.


d.  If the Product is a chemical, it is warranted only to conform to the quantity and content and for the period (but not in excess of one year) stated on the label at the time of delivery.


e.  SAP's obligations pursuant to all warranties are conditioned upon payment in full by Buyer for the Product(s) covered by the warranties.


f.  SAP makes no promise or representation that any Product will conform to any federal, state or local laws, ordinances, regulations, codes or standards, except as particularly specified and agreed upon in writing.


10.3   Return of Warrantied Products. If requested by SAP, any Product claimed by Buyer to be defective shall be returned directly to the factory, transportation charges prepaid, and shall be returned to Buyer with transportation charges collect unless the Product is found to be defective, in which case SAP shall pay all transportation charges.


10.4   Voiding of Warranties. All warranties, whether express or implied, shall be immediately voided if the covered Product is misused in accordance with instructions or training and/or in accordance with industry standards or practices, or is repaired or modified by persons other than SAP authorized service personnel unless SAP gives prior written consent of such repair or modification.


11.    Limitation of Liability

To the maximum extent permitted by applicable law, SAP will not be liable under any legal theory for any indirect, special, incidental, punitive, multiple, exemplary or consequential damages that Buyer might incur under the Contract, or that may arise from or in connection to a Product, even if SAP had notice of the possibility of such damages.  SAP’s maximum aggregate liability arising out of or in connection with this Contract, or any Product or service, is limited to the amount Buyer paid to SAP for the Product purchased that gave rise to the liability.

12.    Force Majeure

SAP, at its sole discretion, shall be entitled to cancel or rescind the Contract, without liability for loss or damage resulting therefrom, if the performance of SAP’s obligations under the Contract is any way adversely affected by the occurrence of any contingency beyond the control of either SAP or SAP’s suppliers, including but not limited to: (a) war (whether an actual declaration thereof is made or not), sabotage, insurrection, riot, act of a public enemy, or other act of civil disobedience; (b) failure or delay in transportation; (c) act of any government, government agency or subdivision of any government, or any judicial action affecting the terms of the Contract; (d) labor dispute, shortage of labor, fuel, raw material or technical or yield failure where SAP has exercised ordinary care in the prevention thereof; and (e) accident, fire, explosion, flood, storm, epidemic or pandemic or other act of God.

13.    Indemnification

Buyer shall release and indemnify, defend and hold harmless SAP, its officers, directors, employees, affiliates and agents against any and all losses, damages, claims, lawsuits, liability, judgment or expense (including, without limitation, attorney’s fees) arising out of or in connection, directly or indirectly, with any injury, disease or death of persons (including, without limitation, Buyer's employees and agents) or damage to or loss of any property or the environment, or violation of any applicable laws or regulations resulting from or in connection with the Contract (including but not limited to the sale, transportation, installation, use, or repair of a Product by Buyer or of the information, designs, services or other work supplied to Buyer), whether caused by the concurrent and/or contributory negligence of SAP, or any of its agents, employees or suppliers.

14.    Confidential Information

To effect obligations hereunder, the parties may exchange Confidential Information.  Except as required by law, each party shall only use the other party’s Confidential Information for the purposes for which it was provided and shall only disclose the other party’s Confidential Information to its employees with a need-to-know.  Neither party shall divulge or communicate to any third party any Confidential Information of the other.  “Confidential Information” means any information that a party reasonably considers to be confidential, privileged or proprietary, whether or not patentable or copyrightable.  Confidential information shall not include information which (a) is already known to the receiving party; (b) is or becomes part of the public domain through no breach of the Contract by the receiving party; (c) is lawfully disclosed to the receiving party by a third party which is under no obligation of confidentiality; or (d) is independently developed by or for the receiving party without breach of the Contract.

15.    Compliance with Laws

15.1   Compliance with Laws. Buyer agrees to comply fully with all applicable federal, state, county and local laws, rules and regulations concerning the purchase, sale and use of any Product, including but not limited to import and export control regulations, and anticorruption laws (including the U.S. Foreign Corrupt Practices Act and the U.K. Anti-Bribery Act).

15.2   Research Use Only. Except medical devices or designated clinical versions of analytical and measuring instruments, Buyer understands and affirms that all Products shall be for Research Use Only and not for use in the diagnosis of disease or other conditions, including a determination of the state of health, in order to cure, mitigate, treat or prevent disease or its sequelae.

15.3.  Prohibition of Purchase for Military Purposes. A Buyer’s declaration on prohibition of purchase for any military purpose shall be submitted to SAP as and when required for compliance purpose. Even after receiving an order from Buyer, SAP may cancel the said order without assuming any compensation liability to Buyer if SAP deems that fulfillment of the said order possibly conflicts with the SAP’s and/or its parent company’s export control policy, whether or not Buyer is requested to submit the declaration.

16.    General Provisions

16.1   Entire Agreement. This Contract is intended by the parties as a complete and exclusive statement of the terms of their agreement, and supersede all prior agreements, written or oral.  No course of prior dealings between the parties and no usage of the trade may be used by Buyer to supplement or explain any term used herein.

16.2   Assignment. Buyer may not assign any rights or claims hereunder without the prior written consent of SAP.  The rights and obligations under the Contract will inure to the benefit of, and be binding upon, the parties hereto and their respective heirs, administrators, executors, personal representatives, successors and permitted assigns.

16.3   Governing Law. Regardless of where entered into, the Contract shall be governed, enforced and interpreted in accordance with the laws of Singapore, without regard for its conflicts of laws provisions.

16.4   Exclusive Jurisdiction and Venue. The parties agree that the competent courts located in Singapore shall have sole and exclusive jurisdiction and venue for the resolution of all disputes arising under the terms of this Contract and the transactions contemplated herein.

16.5   No Waiver. No action, failure of action or delay by either party will constitute a waiver of any of its rights or remedies under the Contract.

16.6   Headings. The section headings are for reference only and will not be considered controlling as to the content and/or interpretation of any section.

16.7   Notices. Any notice or communication required or permitted hereunder must be provided to the other party in writing to the other party’s business address or an authorized corporate email.

16.8   Severability. The waiver of a breach of any provision does not constitute a waiver of a subsequent breach of the same or different provision.  If any of the terms of the Contract are subsequently or are now illegal, they will be severed without affecting the remaining term.